Privacy Policy

Welcome to InvoiceHack’s Privacy Policy page. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your data in compliance with Nigeria’s Data Protection Act (NDPA) and the General Data Protection Regulation (GDPR). It also provides information about your rights and responsibilities as a data owner and our obligations as a data processor.

Information We Collect

We collect information to provide, maintain, and improve our services. The types of information we collect include:

Information You Provide: When you sign up for an account, we collect personal data such as your name, email address, and payment details.
Information About Your Goods: We collect data about the goods you add to your inventory, including descriptions, quantities, and prices.
Usage Information: We collect data about your interactions with our services, such as application usage patterns and sales transactions.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, track usage patterns, and improve our services. For more details, see the "Cookies" section below.

How We Use Your Information

We process your data for the following purposes:

Service Delivery: To provide, maintain, and improve our services.
Transaction Processing: To process transactions and send related information, such as purchase confirmations and invoices.
Communication: To send you technical notices, updates, security alerts, and support messages.
Usage Analysis: To monitor and analyze trends, usage, and activities in connection with our services.
Personalization: To customize your experience and provide content or features that align with your preferences.

Information Sharing

We do not share personal information with companies, organizations, and individuals outside of invoicehack unless one of the following circumstances applies:

With your consent: We will share personal information with companies, organizations, or individuals outside of invoicehack when we have your consent to do so.
Service Providers: With trusted service providers who assist us in delivering our services, subject to strict confidentiality agreements.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
For legal reasons: We will share personal information with companies, organizations, or individuals outside of invoicehack if we believe that access, use, preservation, or disclosure of the information is reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent, or address fraud, security, or technical issues.
- Protect against harm to the rights, property, or safety of invoicehack, our users, or the public as required or permitted by law.

Data Protection and Security

We take reasonable measures to protect the information we collect from or about you from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us in this way. We are committed to protecting your data and ensuring compliance with NDPA and GDPR standards. Our measures include:

- Implementing technical and organizational safeguards to protect against unauthorized access, loss, or misuse of your data.

- Conducting regular security assessments and audits.

- Ensuring encryption of sensitive information where applicable.

Responsibilities of Data Owners:

As a data owner, you are responsible for ensuring that the data you provide is accurate, complete, and up-to-date. Please notify us promptly if there are changes to your information.

Cookies

Cookies are small files stored on your device that help us enhance your experience on our platform. We use cookies to:

Remember your preferences and settings.

Analyze website traffic and usage patterns.

Improve overall service performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities of our services.

Data Storage, Archival, and Deletion

We store your data securely on servers located in compliance with applicable data protection laws. Data is archived and retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer required, we:

Archive: Transfer it to a secure archival system for limited retention in cases where legal or regulatory obligations require it.
Delete: Permanently delete the data from our systems using industry-standard methods to ensure it cannot be recovered or misused.

Users can request the deletion of their personal data at any time, subject to legal and contractual requirements. Deleted data may still remain in backup systems for a limited period until it is overwritten or securely destroyed.

Your Rights as a Data Subject

Under the NDPA and GDPR, you have the following rights:

Access: You have the right to access your personal data and obtain a copy of it.

Correction: You can request corrections to inaccurate or incomplete data.

Erasure: You can request the deletion of your personal data under certain conditions.

Restriction: You can request restrictions on processing your data.

Data Portability: You can request your data in a structured, commonly used, and machine-readable format.

Objection: You can object to processing your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at [email protected]

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When your data is no longer required, we securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be posted on this page with the “last updated” date revised. Significant changes may be communicated through additional notifications.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us:

Email: [email protected]